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NAPPI e-training

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  Total Verbal De-escalation Community Safety Complete Bundle
01 S.M.A.R.T Principles $70 $90
02 The Lalemand RED Behavioral Scale
03 Post Incident Review
04 Making a Clear Request
05 Keeping a Conversation on Track
06 Offering Choices
07 Lalemand Behavioral Scale Response Options
08 Defusing Techniques
09 The Lalemand GREEN Scale
10 Generating Cooperation
11 Personal Safety in the Community &
12 Personal Safety in the Community
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